Terms of Use

Welcome toΒ Tiyphesβ„’. These Terms of Use govern your access to and use of our website, online store, products, content, customer services, and related features.

The terms β€œTiyphesβ„’,” β€œwe,” β€œour,” and β€œus” refer to Ruffwear, Inc.

By browsing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and our Privacy Policy. Please discontinue use of the website if you do not accept them.

1. Eligibility and Account Information

You must be at least the legal age of majority in your place of residence to make a purchase through our store.

When placing an order or creating an account, you agree to provide information that is accurate, complete, and current, including your:

  • Name and contact information

  • Billing and shipping address

  • Payment information

  • Other details reasonably required to complete your order

You are responsible for protecting your account credentials and for activity performed through your account.

Accounts may not be sold, transferred, or used for unauthorized commercial activity.

2. Pet Product Information

Tiyphesβ„’ offers everyday pet essentials, including products for feeding, grooming, walking, resting, playing, and travel.

We work to present product descriptions, measurements, colors, materials, and images as accurately as reasonably possible. However:

  • Colors may appear differently depending on your screen

  • Measurements may have minor variations

  • Materials and packaging may be updated

  • Decorative details may differ slightly between production batches

Product photographs are provided for general reference.

Please review sizing, care instructions, recommended use, and pet suitability before purchasing.

3. Safe and Appropriate Product Use

Pet products should be used only for their intended purpose and according to the provided instructions.

Pet owners are responsible for:

  • Selecting a suitable size and product type

  • Inspecting products before and during use

  • Supervising pets when appropriate

  • Replacing products that become worn or damaged

  • Keeping small parts away from children and pets when necessary

Toys are not indestructible. Remove any toy, collar, leash, bowl, carrier, grooming tool, or bedding item if it becomes damaged or unsafe.

Our products are not substitutes for professional veterinary care, medical advice, behavioral training, or emergency services.

4. Product Availability

All products are subject to availability.

We may, at our discretion:

  • Limit purchasing quantities

  • Update product specifications

  • Change colors, materials, or packaging

  • Discontinue products

  • Restrict sales by customer, region, or destination

Adding an item to your cart does not reserve inventory.

5. Orders and Acceptance

Submitting an order represents an offer to purchase from us.

We may accept, decline, limit, or cancel an order for reasons including:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment authorization issues

  • Suspected fraud or unauthorized activity

  • Shipping restrictions

  • Unusual order quantities

  • Resale activity without permission

An automated confirmation email acknowledges that we received your request. It does not necessarily mean the order has been finally accepted.

An order is generally accepted after payment approval and fulfillment processing begins.

6. Order Changes and Cancellations

Please review your cart, address, product options, and payment details before submitting an order.

Requests for changes or cancellations should be sent as soon as possible. We cannot guarantee a change once an order has entered processing, packing, or shipment.

Purchases are intended for personal household use unless we provide written authorization for commercial resale.

7. Prices, Discounts, and Taxes

Prices are displayed in the currency shown on the website or during checkout.

Product prices, promotional offers, and discount codes may change without notice.

Unless otherwise stated, displayed product prices may not include:

  • Shipping charges

  • Sales tax

  • Customs duties

  • Import taxes

  • Brokerage or handling fees

The final amount payable will be shown during checkout before the order is submitted.

Promotional codes:

  • Must be used before expiration

  • May be limited to eligible products

  • May not be combined unless stated

  • Have no cash value

  • May be withdrawn if used improperly

8. Payments

You agree to provide valid and authorized payment information.

Payments are processed through approved third-party payment providers. Tiyphesβ„’ does not directly store complete payment card numbers or security codes.

Your bank or payment provider may place a temporary authorization hold when an order is submitted.

We may delay or cancel an order if payment cannot be verified.

9. Shipping and Delivery

Order processing and estimated delivery times are explained in our Shipping Policy.

Delivery estimates are not guaranteed. Delays may occur because of:

  • Carrier operations

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Address problems

  • Remote delivery locations

  • Events outside our reasonable control

Please provide a complete and accurate delivery address.

Where permitted by applicable law, responsibility for a shipment may transfer after delivery is confirmed at the address provided during checkout.

10. Returns and Refunds

Eligible returns and refunds are governed by our Return & Refund Policy.

Return approval may depend on factors such as:

  • Return timing

  • Product condition

  • Original packaging

  • Proof of purchase

  • Hygiene and safety requirements

  • Whether the item was personalized or final sale

Submitting a return request does not automatically guarantee approval.

11. Website Content and Intellectual Property

The website and its content may include:

  • Tiyphesβ„’ branding and logos

  • Product names and descriptions

  • Photographs and graphics

  • Page layouts

  • Videos

  • Text and written materials

  • Icons and design elements

This content is owned by or licensed to Ruffwear, Inc. and is protected by applicable intellectual property laws.

You may access the website for personal, non-commercial shopping purposes.

Without written permission, you may not:

  • Copy or republish website content

  • Use product images for resale

  • Modify or reproduce the Tiyphesβ„’ logo

  • Create derivative commercial materials

  • Scrape or systematically collect store data

  • Use our content in misleading advertisements

  • Imply an unauthorized partnership with Tiyphesβ„’

12. Reviews, Photos, and Feedback

You may choose to submit product reviews, comments, suggestions, photographs, or other content.

By submitting content, you confirm that:

  • You have the right to provide it

  • It is accurate to the best of your knowledge

  • It does not violate another person’s rights

  • It is not unlawful, deceptive, abusive, or malicious

  • It does not contain harmful code or unauthorized advertising

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display submitted content for store, customer service, product-development, and marketing purposes.

We may remove submitted content that violates these Terms.

13. Acceptable Website Use

You may not use our website or services to:

  • Violate applicable laws

  • Commit or assist fraud

  • Infringe intellectual property rights

  • Transmit malware or harmful code

  • Attempt unauthorized access

  • Interfere with checkout or security systems

  • Collect personal information unlawfully

  • Send spam or phishing messages

  • Impersonate another person or business

  • Place orders using stolen payment information

  • Misuse promotions, refunds, or customer accounts

We may restrict or terminate access when misuse is suspected.

14. Third-Party Services

Our store may contain links to or integrations with third-party services, including:

  • Payment providers

  • Shipping carriers

  • Social media platforms

  • Analytics providers

  • Advertising services

  • External websites

Third-party services operate under their own terms and privacy policies.

We are not responsible for external content, availability, security practices, or transactions completed outside our website.

15. Website Accuracy

We make reasonable efforts to keep website information current, but errors may occasionally occur.

Errors may relate to:

  • Product descriptions

  • Prices

  • Promotions

  • Inventory

  • Shipping estimates

  • Images

  • Technical specifications

We may correct information, update content, or cancel an affected order where necessary.

If an order is canceled after payment, the applicable amount will be returned to the original payment method.

16. Service Availability

We may update, suspend, restrict, or discontinue any part of the website without notice.

We do not guarantee that the website will always be:

  • Available without interruption

  • Free from technical errors

  • Compatible with every device

  • Free from all security risks

Maintenance, outages, and third-party service interruptions may temporarily affect access.

17. Disclaimer of Warranties

To the extent permitted by applicable law, the website and services are provided on an β€œas available” and β€œas is” basis.

We do not make warranties beyond those expressly provided in writing or required by law.

Nothing in these Terms excludes consumer rights that cannot legally be waived.

18. Limitation of Liability

To the maximum extent permitted by law, Ruffwear, Inc., Tiyphesβ„’, and their employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, punitive, or consequential losses arising from:

  • Website use

  • Service interruption

  • Product misuse

  • Delayed delivery

  • Third-party services

  • Loss of data

  • Unauthorized account access

Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Ruffwear, Inc., its affiliates, employees, contractors, and service providers from claims, costs, or losses arising from:

  • Your unlawful use of the services

  • Your violation of these Terms

  • Your infringement of another party’s rights

  • Content you submit to the website

  • Fraudulent or unauthorized activity associated with your account

20. Suspension and Termination

We may suspend or terminate access to the website when we reasonably believe that a user has:

  • Violated these Terms

  • Engaged in fraudulent activity

  • Threatened website security

  • Misused customer support

  • Abused return or promotional programs

  • Created risk for customers or our business

Obligations arising before termination will remain effective.

21. Governing Law

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles, except where mandatory consumer laws provide otherwise.

Subject to applicable consumer rights, disputes may be handled by the appropriate courts located in or serving Deschutes County, Oregon.

22. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.

The affected provision will be interpreted as closely as legally possible to its original purpose.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other posted store policies, form the agreement between you and Tiyphesβ„’ concerning use of the website and services.

24. Changes to These Terms

We may update these Terms to reflect changes in:

  • Store operations

  • Products and services

  • Technology

  • Legal obligations

  • Payment or shipping systems

Revisions become effective when posted on the website unless otherwise stated.

Continued use of the services after an update means you accept the revised Terms.

25. Contact Information

Questions about these Terms may be directed to:

Tiyphesβ„’ / Ruffwear, Inc.

Email: service@tiypehs.com
Phone: (888) 783-3932

🐾 Thoughtful Terms for Everyday Pet Life

Tiyphesβ„’ creates modern essentials for feeding, grooming, walking, resting, playing, and traveling with pets.

These Terms are intended to keep our store experience clear, responsible, and fair for every customer and their companion.