Contact Tiyphesβ„’

We’re Happy to Help

Questions about an order, product details, sizing, shipping, or everyday pet-care essentials?

The Tiyphesβ„’ support team is here to help make your shopping experience clear, comfortable, and easy. We aim to respond as promptly as possible during regular business hours.

Customer Support

Phone:
(888) 783-3932

Email:
service@tiypehs.com

Mailing Address

Ruffwear, Inc.
2843 NW Lolo Drive
Bend, OR 97703
United States

Support Hours

Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: Closed

Messages received outside business hours will be reviewed on the next working day.

πŸ“¦ Need Help With an Order?

To help us assist you more quickly, please include:

  • Your order number

  • The email address used at checkout

  • A brief description of your question

  • Photos, when relevant

Providing these details helps our team review your request and respond more efficiently.

Made for Pets, Supported by People

At Tiyphesβ„’, we care about the small details that make everyday life with pets more comfortableβ€”from feeding and grooming to walking, resting, playing, and traveling.

Thank you for choosing Tiyphesβ„’. We appreciate the opportunity to support you and your pet.